We take our online security very seriously at Dancewear Central . 

The technology in place is the latest in online encryption to ensure your details are safe. No payment details are stored on our site giving you more confidence that your details are secure.

Things to Note:

We will never ask for your account password or your bank details by email or any other electronic means. If you are contacted or receive an unsolicited email which asks you for your password or personal banking information, disregard the request and report the communication to Dancewear Central for investigation.

Yes, you will receive an email confirmation upon placing your order. In some cases these emails may be seen as …, please add info@dancewearcentral.co.uk  to your address book or set the security systems you use to allow the above email address as not being …. This will avoid this from happening in the future.

This email should be almost instantaneously delivered to you. Should however, you have not received your confirmation email within 24 hours of placing your order, please contact our customer services team on Tel. 0844 561 6664 and they will happily advise you of your current order status. Please remember to check your "Junk" mail as this email may have inadvertently been diverted here.

In the event that any item of your order is temporarily out of stock we will advise you by email quoting the next  expected delivery date, and then await  instructions on how you wish us to proceed. If your order is for next day delivery, your first point of contact would be by telephone.

No problem, provided the items have not been dispatched yet, call 0844 561 6664 to arrange for your order to be amended.

Yes this option is available at the check out.

Please refer to theReturns Policy for full details on this.

Postage details

Free Royal Mail Tracked 24® delivery on orders over £50
Please note that this offer applies to orders delivered within mainland UK on our standard UK Royal Mail Tracked 24® service.

UK Royal Mail Tracked 24® £3.95           
In stock orders placed after 3pm. Royal Mail aim to deliver the next working day – no signature required. 

Royal Mail will send a text or email notification about your delivery, allowing you to change your delivery slot if required. Please note, this is not a guaranteed service. Excludes Sundays and Bank Holidays.

UK Next Working Day £6.95 - Parcel Force Monday to Friday 24 Hour* traceable delivery service
Applies to in stock orders received before 3pm. Guaranteed next working day delivery (Mon-Fri). Delivery may be attempted between 8am and 6pm and requires a signature from the recipient. Excludes Bank Holidays. Please note that orders placed after 3pm on a Friday will not be despatched until the following Monday for a Tuesday delivery.

*Please note that this service takes 48-72 hours to the Scottish Highlands & Islands and Northern Ireland.

UK Tracked Saturday Delivery £10.95 - Parcel Force Mainland UK only traceable delivery service.
Applies to orders received before 3pm on a Friday. Delivery may be attempted between 8am and 6pm and requires a signature from the recipient.

Back orders - UK Royal Mail Tracked 48®
Every effort is made to ship orders in one complete shipment. If an item is out of stock you will be notified by email. We will ship the available goods first and ship the remaining items as soon as they become available via Royal Mail Royal Mail Tracked 48®

Europe

Parcel Force Traceable Delivery
European delivery destinations from 2-3 working days (excluding possible customs delays). Please note that the maximum weight limit for European destinations is 20kg. Shipping costs are shown at the checkout.

All online orders are shipped DDP (duty paid), ensuring that your checkout price is your final price, and you will NOT incur additional customs/VAT charges once they reach your destination country.

Due to Brexit, the maximum order value for all EU countries (excluding Ireland) is 150.00€ (excluding shipping & VAT) due to IOSS rules. Please email info@dancewearcentral.co.uk or call 0344 561 6664 for any European delivery related queries or orders with a value greater than 150.00€ - you will be unable to progress beyond the checkout if your basket value is beyond this limit. All prices in Euros are VAT inclusive.

Rest of the World

For destinations outside of Europe the weight limit is 2.5kg. Should orders exceed these limits a member of the customer services team will contact you to discuss your options. Please contact us on info@dancewearcentral.co.uk or call 0344 561 6664 should your destination country not be available at the checkout.

Unfortunately at this time we do not offer this service. However, this may change at a later stage.

We except Visa, MasterCard, Visa Debit, Maestro, PayPal and Amazon Payments for your convenience.

On the signature strip on the reverse of you card. It's the last 3 digits on this strip.

Yes. There is the option to pay in Euros.