Postage
UK Standard £3.95 - Royal Mail First Class packet post. This is not a traceable service. Delivery usually arrives within 1-3 working days; However Royal Mail advise that this service may take up to 10 working days. Excludes Bank Holidays.
UK Next Day £6.50 - Mon – Fri 24 Hour* traceable delivery service with Parcel Force. Excludes Bank Holidays. Applies to orders received before 3pm. Please note that orders placed after 3pm on a Friday will not be despatched until the following Monday. Delivery may be attempted between 08:00-18:00. Requires a signature from the recipient.
We also offer alternative postal methods for the UK such as: Saturday Delivery. Prices on request.
*Please note that this service takes 48 hours to the Channel Islands
Overseas – Parcel Force Traceable Delivery. European delivery destinations around 2-3 working days. Please note that the maximum weight limit for European destinations is 20kg. For destinations outside of Europe the weight limit is 2.5kg. Should orders exceed these limits a member of the customer services team will contact you to discuss your options.
Returns & Exchanges
- Goods must be received back within 14 working days to:
Dancewear Central
PO Box 122
HEYWOOD
OL10 9AP
for either an exchange or a refund.
- Goods must be sent postage paid. We recommend that you request a "proof of posting" receipt, as we accept no responsibility for mislaid return parcels.
- Goods must be sent in resaleable condition in the original packaging with tags still attached.
Underwear and tights are none returnable. This does not affect your statutory rights.
Where possible please enclose the returns form, or state clearly your name, address and telephone number as well as your instructions. Straight exchanges (same item but different size or colour) will be sent postage paid by Dancewear Central for UK mainland only. Postage will be charged for a different style ordered in exchange, or any additional items.
Refunds are for merchandise only. Postage is non-refundable in any circumstances. We will endeavour to process refunds as quickly as possible; however this may take up to 28 days.
BACK ORDERS
Every effort is made to ship orders in one complete shipment. If an item is out of stock you will be notified by email. We will ship the available goods first and ship the remaining Items as soon as they become available.
UP TO 50% BELOW RRP ACROSS 1000’S OF PRODUCTS
10% OFF FOR DANCE TEACHERS